Terms & Conditions

Reminder & information, terms & conditions:
After reviewing your Moveview™, make sure to E-sign it to receive your confirmation via email.
Update your moving advisor about any changes to your Moveview™ such as your list of items, optional services, multiple stops, elevator or stair usage, excessive walking or long carry. Undisclosed information or changes to the information on your Moveview™ may incur additional charges.

Some Moveview™ packages may not be available at various locations. Some restrictions may apply. Please ask your moving advisor for more information.

COI & building:
Notify your moving advisor if your building requires a Certificate of Insurance (COI). All certificates issued by us prior to your move date are free. Please note that if a COI is required to be issued or to be modified on your move date, it will result in an administrative fee. Furthermore, remember to secure your move date and elevator time, and ask your building management about any restrictions or special requirements they may have.

The quoted price does not include tips or gratuities for the moving crew. Although most of customers choose to tip between 10% – 20%, the decision about tipping is at the discretion of you.

Packing:
Unless otherwise specified, you are responsible to obtain the packing materials, pack, and unpack your clothes, linens, books, china, dishes and content of drawers and shelves. Do not pack any item in plastic bags. Glass or marble tops & shelves, mirrors, lamps, electronics & TV’s, must be packed in boxes, cardboard crates or containers. Please pack liquids inside plastic bins not in carton boxes to avoid breakage or leakage. Protect mattresses and box springs using a plastic mattress bag or box for hygienic purposes. Professional packing materials are available on the day of the move and will be at an additional cost.

Physical survey waiver:
Unless provided, in accordance with 49 CFR §375.401(2) you agree to waive a physical survey of the household goods and alternatively agree to receive an estimate which is based upon the information of items to be transported and services to be provided.

Securing parking:
Please arrange a parking space or parking permit at both your pickup and delivery address. Please contact your moving advisor regarding any parking restrictions to avoid parking violations.

Reservation & forms of payment:
This quote is valid for 48 hours and subject to availability. To secure your reservation date & space on the truck, a prepayment of $98 is required at time of reservation, and can be paid by Visa, MasterCard, AMEX, Personal Check, Cash, Money Order or Certified Check, and is deducted from the cost of your move. The remaining balance is due upon delivery prior to unloading via Postal Money Order or Cash only. If you would like to pay by credit or debit card, please notify your moving advisor to receive an approval prior to your move date from our Accounting Department. This may carry up to 4.88% convenience fee. If you wish to avoid this fee, you may choose to pay with any of the other acceptable forms of payments. If paid by credit or debit card, the cardholder photo ID and the card must be present for proof verification.

Rescheduling & cancellation:
You can alter your move date as many times as needed and can select new move date, subject to availability. Your payment will be used for your new scheduled move date. If you wish to cancel your move, as a courtesy, we request that you email or fax your cancellation in writing and receive a cancellation confirmation from us. Cancellations made up to seven (7) business days prior to the first original scheduled moving date are eligible for full refund subject to $48 administrative fee. Your prepayment will be non-refundable and will turn into a cancellation fee if we will receive your cancellation notice within seven (7) business days prior to your first original scheduled moving date.

You are responsible to confirm verbally the details surrounding your move with our Preparation Department prior to your move day. Until finalizing your reservation, quote is valid for 48 hours, subject to availability.

Real Reviews from Real Customers

I wanted to personally thank the crew of Moving of America for the amazing job they did to move my company to our new corporate location. We planned to move out of our existing office on short notice and your team made the entire experience easy and pleasant. Your team accommodated multiple loads across several days. The hands off approach by your movers allowed us to focus on many other things that required our immediate attention. The team showed their professionalism by showing up early, helping us pack everything, and staging everything perfectly in the new location. Once again, thank you to your entire team!

- Noah

When choosing a moving company, Moving of America, is by far your best decision. From the beginning they were very informative regarding what services they offer and their different packages and pricing. Being that we moved from NYC to Virginia, my stuff was delivered in the same exact condition as it was before. Not only did these guys come earlier than originally promised, their level of hard work and efficiency was beyond phenomenal. They worked straight through from the time of arrival until they were done, without taking ANY breaks, with smiles on their faces and positive attitudes, nonetheless. The team they sent us was EXCEPTIONAL and they made our stressful transition completely stress free. THANKS, MOVING OF AMERICA !!!!

- Ava

Recently, I had to move from Essex County, New Jersey to Brooklyn, New York and I wasn’t sure about who to choose or where to turn for help. So, I asked my friends if they can recommend any honest moving companies. They suggested me to engage Moving of America. I hired them without hesitation and got to witness first hand their level of professionalism and hard workers. The crew made sure to wrap and pack all my fragile items. They were extremely careful while handling my antique furniture. I am immensely pleased with the service and highly recommend them to anyone looking for a great moving experience.

- Emma

We used Moving of America services twice. Once to move out and put some of our office belongings in the storage; the other to move those items back to the office. We had 2 different teams and both were great. The first team had to deal with a 3rd-floor walk-up apt. They were very careful in moving all our boxes and wrapping our furniture with plastic and cardboard. Then they spent a good portion of the afternoon loading everything into the storage unit, which looked like a game of Tetris after they were done. 6 months later, we requested the same team of guys but they were unavailable. A different set of 4 guys came and I was initially skeptical but within the first hour and a half, they unloaded a 10x15 unit that was filled with our stuff. The first, move out the team was more careful and the second, move in the team were very fast. Both teams were great and I highly recommend them.

- Willy & Bros

We moved our office, approximate 160 boxes, 8 computers and lots of furniture. All our stuff was in great condition at destination. They explained everything over the phone, the going rate, the packing service we would have, and a full detailed move plan. They used all type of protective equipment for the furniture. Try them, decent rates too.

- R&PA

The most skilled, experienced and professional movers, I have come across. My move had the chance of playing out in a couple ways. I was definitely moving some stuff and possibly storing some. Not only that they also picked up the unwanted, non-perishable food items to deliver it to their local food banks. Move for Hunger teams up with relocation companies across the country and picks up these items from food banks to distribute it to the poor and needy. I was very much satisfied that I have done a generous act with the help of Moving of America. They are super communicative (called to confirm and called when en route with box delivery and move), prompt, and really friendly.

- Keshahyde