ProMover Advantage
Pro Movers: Your Key to Seamless Moves
At Moving of America, our professionals leave no stone unturned to ensure your satisfaction with our services. As one of the most promising names in the moving industry, we strive to empower you with knowledge and protect your rights. Our mission is to alleviate the worry and hassle of your move, guiding you through every step with expertise. These efforts and services that we provide have been recognized by top industry organizations like the American Moving and Storage Association. Joining hands with their ProMover program helped us become the best ‘pro movers’ of the industry.
About American Moving and Storage Association
As the representative of the nation’s household goods movers, the American Moving and Storage Association, better known as AMSA holds itself out as the good steward of the moving industry. They believe in effective government regulations and policies, which enable their members to provide quality service at compensatory prices. Along with providing advocacy for consumers utilizing professional moving and storage services, they strive to furnish information that informs the public about their rights and responsibilities when they move and the value of professional moving and storage services.
It is important to keep in mind however that AMSA is not a governmental agency and they do not have the authority to order refunds or reimbursements for damages, force a settlement, or demand any type of compensatory payment from your mover. Although ProMover members have agreed to meet their standards, participation in the ProMover program does not represent a guarantee by AMSA of their performance. However, AMSA does routinely remove movers from their membership that no longer meet the standards.
What Is The ProMover Program All About?
On January 1, 2009, AMSA (American Moving and Storage Association) launched a new consumer protection and certification program called ProMover. This initiative is designed to fight imposters, known within the industry as “rogue operators,” like never before by giving consumers an easy way to separate reputable, professional movers from con artists out to make a quick buck at their expense. Moving of America is a proud member of the ProMover program, and fully complies with its requirements.
The ProMover program promotes ethical principles in the moving and storage industry and works with federal and state governments to mitigate unethical moving practices; it clearly separates professional movers from rogue operators masquerading as legitimate movers. In addition, most importantly, this program aids consumers by providing an identifiable measure of quality while, at the same time, enhancing the moving industry by encouraging and recognizing high professional achievement. To qualify as pro movers, any mover must pass a rigorous review of professional business standards. In addition, each mover must execute a Signatory Agreement affirming that they agree to uphold AMSA’s Code of Ethics and bylaws, to use/display any AMSA logo, including the ProMover logo, in a professional manner, and to observe all FMCSA/STB consumer regulations.
The new ProMover program takes the worry and the hassle out of moving by helping consumers identify quality movers who subscribe to AMSA’s goals and by providing them with information and assistance with everything from finding a mover to getting an estimate and packing tips to understanding valuation and insurance.
Our excellence emanates from exceeding customer expectations.
Our excellence emanates from exceeding customer expectations.
Credentials & Associations
Who Can Apply For It And How?
Under new requirements, standards for AMSA membership have been expanded to include a review of any felony convictions of the company’s owners, officers, or majority stockholders regarding matters over which the Federal Motor Carrier Safety Administration (FMCSA), the Surface Transportation Board (STB) or any state consumer protection agency has jurisdiction; verification of company ownership with the appropriate state corporation commission; and a review of each applicant’s website for improper advertising. Each new applicant must also complete a signatory agreement attesting it will comply with FMCSA and STB regulations and uphold the AMSA Code of Ethics.
ProMover Logo: Ensuring Quality
AMSA is also instituting an easily-recognizable ProMover logo that stands for a set of basic, honest business principles — a distinctive, stylized “M” that at a glance will give customers the confidence and comfort of knowing they and their cherished possessions aren’t being taken for a ride. Look for this “seal of approval” on the website of any pro movers, in advertising and marketing materials, and in Yellow Page ads.
Only approved to be ProMover moving companies will receive access to this logo to use it in their advertising and promotional material. Moving of America is among these selected approved companies.