How Long Will Packing Take?

Typically, most households can be packed within a day or less.

What Does the Packing Service Include?

Packing services include a team of professional movers who have been approved, scored, and reviewed by the Moving of America Moving staff. They will properly pack your items into boxes and ensure your belongings are securely loaded and padded for safe delivery to your new destination

What If I Haven’t Finished Packing By My Scheduled Moving Day?

If your packing is not finished as your scheduled moving day approaches, then don’t hesitate to contact the project manager assigned to your move. We will promptly send our white glove movers who will assist you with packing all your remaining belongings swiftly, minimizing any delay to your move.

How And When Do I Pay For My Move?

Moving of America accepts Discover, MasterCard, and Visa. Typically, movers require a partial or total payment before your move-in day. At Moving of America, we charge 100% of the total balance prior to the delivery of your items. The costs of packing supplies are non-refundable. For additional information, please see our Payment Policy.

I Have a Lot of Stuff. How Much Truck Space Will I Need?

When you speak with one of our professional Moving Advisors, they’ll conduct a thorough inventory of your residence and ask several questions about items such as that pool table and the pile of antiques stacked against the wall in the basement! The space required on the truck will depend on the items you plan to take, and pricing will be calculated accordingly.

How Many People Will Help Me Move?

Crew sizes vary depending on the items listed in your inventory. For example, pianos, fridges, armoires, safes, and other large items may require more muscle, leading to a larger crew.

What Does the Loading and Unloading Services Include?

Loading services involve properly padding furniture and loading the items into the moving truck at the origin location, as well as disassembling basic items (such as beds, dressers, and mirrors, etc.) and wrapping furniture. Unloading services involve removing all items from the truck at your destination and placing them in the appropriate rooms or areas per your instruction, as well as reassembling standard furniture (i.e. beds, dresser mirrors, etc.).

What Size Are Your Trucks?

Our trucks are fully owned and operated exclusively by us. They measure approximately 53 feet long, 8 feet wide, and 9 feet tall. While they can make it down most streets, please inform your Moving Consultant if a truck this size may have difficulty accessing your home. Based on the needs of our customers, we may also utilize a 26’ truck or portable storage container.

Can The Movers Arrange my Furniture according to My Preference in My New Home?

Absolutely yes! Once the transportation is complete, our expert residential movers will coordinate with you to carefully unpack and arrange all your belongings in your new space to your satisfaction.

What is My Protection Coverage?

Protection Coverage covers repair, replacement, or reimbursement for any items damaged while under the care of Moving of America. More information is available in our Protection Policy.

What About Lost or Damaged Goods? Are They Covered Too?

Your household goods are covered for the entire time they are under the care of Moving of America’s professional movers. Choose from two coverage levels to find the option that best suits your budget and coverage requirements.

How Far in Advance Do I Need to Schedule My Move?

Moving Of America strives to be as accommodating as possible with timing. Short notice moves are certainly possible, but can’t be guaranteed. We suggest you book your moves as early as possible, especially if you’re moving in the summer—the busiest time of year for relocation. We recommend scheduling your move seven or more days in advance to ensure the best available service.

What If My Move Dates are Specific?

When you decide on a move date, Moving of America Moving guarantees to pick up on that day. If you require a guaranteed delivery date, you need to inform your Moving Advisor. Depending on the size of the shipment, there may be an additional charge for a guaranteed delivery date. We guarantee delivery anywhere in the contiguous US within fifteen business days.

Can I Schedule A Move on a Sunday?

Yes. We offer professional moving services seven days a week, excluding major holidays.

My Move Date Changed! What Do I Do?

Don’t panic! If your moving date changes, simply contact your dedicated Moving Advisor. They’ll handle scheduling your new date. Please review our Rescheduling and Cancellation Policies for more details.

When Is the Best Time to Move?

While our movers are up to the task any time you hire us, the ideal period for moving is usually during the months when the weather is mild, i.e., during the Spring and Fall seasons.

Is It Possible to Move During Uncertain Weather?

It is possible to carry out moves in any weather. However, unless the move is necessitated by an emergency, it is not recommended by us to move during stormy or rainy weather. Our first priority is to keep our crew and your belongings safe and secure. If there is any risk, we will promptly inform you of any change in plans

What Types of Materials Are Used for Packing?

Our crews use high-quality industry-standard packing materials. To protect and cushion a customer’s items, our loading service will ensure that items are wrapped with professionally woven moving blankets. We do not use paper pads, which often tear or rip during transport.

What Happens If I Use More Or Less Space Than Estimated?

Our inventory process is designed to accurately determine your space needs before the move. If the inventory you provide is accurate, there won’t be any additional charges for extra space. However, if there are more items than initially listed, resulting in the use of additional space, your moving cost may be adjusted accordingly. This adjustment would be based on the original per-foot rate to account for the extra footage used. To prevent any surprises, please ensure your inventory is as accurate as possible during the booking process. In the event that you decide to leave items behind, you have the flexibility to adjust your inventory up to 5 days prior to your move to guarantee accuracy. Following any updates, your dedicated moving advisor will provide an updated price based on your updated inventory. If you end up using less space than initially estimated and do not notify us beforehand, there will be no changes to your costs on moving day.

What Causes My Estimated Costs to Change?

Provided we have an accurate inventory and you do not make any changes to the move dates, your estimated costs should not change. In the event of unforeseen “Additional Services” (such as multiple flights of stairs or a “long carry” when the truck cannot get close to your home), these charges would be added to your total move price. The aim of our phone inventory process is to identify and account for any potential Additional Services, thereby ensuring they are included in your total upfront price. This way, there won’t be any surprises. This is all outlined in your Order for Service Agreement.

Who Should I Contact with Questions During the Move?

Your dedicated Moving Consultant is always here to help you. Just give them a call at 201.862.8000. You can also email us info@MovingofAmerica.com. We’re excited to have your business!

How to spot a moving company scam

Moving to another city after you’ve spent years in the same environment is both nerve-wracking and exciting. Even if you are staying in the same city and only upgrading your house for a bigger one you are still feeling a whole spectrum of emotions. Being a turbulent time as it is, people are more prone to mistakes. And the worst mistake you can make is putting your faith and investing your money in a moving company that will turn your relocation into a nightmare. No one ever believes that stumbling upon a moving company scam will happen to them until it actually does. But by the time you realize your movers are about to take off with all of your possessions, it’s usually too late to do a single thing about it. That’s what you have us for – to give you a timely warning and a valuable lesson.

How to spot a moving company scam from afar?

As reputable NJ movers, we’ve certainly heard our fair share of horror stories from our clients who have fallen victim to moving scams in the past. What we’ve noticed was that the majority of our clients reported the same signs – signs that they failed to recognize due to their inexperience. That’s why we’ve composed this brief guide that features some common red flags that you should look out for. Noticing even one of these red flags gives you good grounds for suspicion.

Prevent a disastrous situation by learning how to spot a moving company scam.

Don’t be lured by low-ball moving estimates

It’s completely understandable that you would want to spend as little money as possible on your relocation. Moving is not exactly a cheap process, and movers can sometimes cost an arm and a leg. And that’s exactly the point. No reputable moving company will be much cheaper than the competition. Besides, there are a lot of resources that movers invest in your relocation, so it’s normal that they should receive good compensation for their efforts. While there may be slight oscillations between different NJ moving quotes from different companies, you can rest assured that none of them will be significantly lower. That is, it won’t be if reputable movers are what you are dealing with. In the majority of cases, low-ball moving estimates reek of a moving company scam. Thus, this is a tell-tale sign number one. Stick with us to learn about the rest of them.

Fraudulent movers always request large deposits

For an uninformed person, the idea of a moving company asking for a large deposit in advance seems reasonable. After all, paying a certain sum of money in advance is something we do on a daily basis with a lot of other services we use. But it’s not normal with this one. If a company you are thinking of hiring ends up asking you for an abnormally large deposit before your move, you really shouldn’t give it a second thought. It’s obvious you are about to make one of the worst mistakes of your life. Do bear in mind that the rule applies to large sums only. Whether you are dealing with local movers Fair Lawn NJ or with an international moving company, rest assured that they operate in different ways. And if they ask for a negligible sum of money as a deposit it does not necessarily mean you are about to be scammed.

Large deposits are not something you should worry about when dealing with reputable movers.

Separate yourself from your PC

Most people that stumbled upon a moving scam did so while searching for movers online. While it’s completely reasonable and rather useful to look for verified moving services NJ online, it’s not a good idea to make a deal without at least meeting someone from the office. Fraudulent moving companies operate in a certain system and at the very core of that system is the avoidance of face to face meetings. If you have trouble scheduling a meet and greet with your movers, know that you should run in the opposite direction. And it’s especially important to note that you should never settle for online moving estimates. Not only can they prove to be inaccurate, but they can also be fraudulent.

Closely monitor their behavior

What is a moving company if not a business? And in the business world, professional conduct is a must for any successful business. For your potential movers, you want to find someone who will be pleasant but at the same time highly professional. Once you get a dispatcher on the phone or get a chance to meet someone from the office, pay close attention to how they speak. No moving professional worth their salt will risk leaving a bad impression by using slang and being disrespectful towards you. After all, reputable movers have a good reputation to uphold. On the other hand, fraudulent movers don’t. Unprofessional behavior is a certain sign that you are about to run into a moving company scam.

You shouldn’t waste your time on unprofessional movers.

Other signs that indicate a moving company scam

Positive moving reviews only often point towards fabricated testimonials that were written by a professional.
On the other hand, if a moving company scores a low rating on different forums, it’s also a good indicator of what’s about to happen.
They don’t want to give you the names of their past clients for reference.
The company refuses to let you see their license and insurance.

Beware, as running into a moving company scam is much easier than you think. Whether you are going through commercial relocation or a household one, make sure you carefully choose only what’s best for you. Do your research on time and keep your eyes wide open. That’s about as much we can advise you when it comes to this topic. Good luck!